Senior Benefits Operations Lead: Complex Accounts

Acrisure; Wayne (PA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with immediate vesting

Generous paid time off

Employee Assistance Program

Paid maternity/paternity leave

Pet insurance

Job summary

A global fintech leader is seeking an experienced manager to oversee their Employee Benefits service team. This role involves optimizing customer experience and operational efficiencies while implementing initiatives for growth and revenue retention. Candidates should possess a bachelor’s degree, a significant background in employee benefits, and have strong leadership and communication abilities. A current Life & Health Insurance license is necessary. The position offers a compensation range of $100,000 to $110,000, complemented by a robust suite of employee benefits.

Qualifications

• 5+ years of complex employee benefits experience in insurance.
• 2+ years of team management experience.
• Strong detail orientation and time management capabilities.
• Ability to establish credibility with internal stakeholders.

Responsibilities

• Manage the Employee Benefits service team in the region.
• Develop standard operating practices for efficiencies.
• Execute operational initiatives for growth and retention.
• Lead key carrier strategic initiatives.

Skills

Organizational skills

Time management

Operational leadership

Employee development

Financial analysis

Communication skills

Relationship building

Knowledge of Employee Navigator

Microsoft Office proficiency

Education

Bachelor’s degree in business or related field

Life & Health Insurance license

Job description

A global fintech leader is seeking an experienced manager to oversee their Employee Benefits service team. This role involves optimizing customer experience and operational efficiencies while implementing initiatives for growth and revenue retention. Candidates should possess a bachelor’s degree, a significant background in employee benefits, and have strong leadership and communication abilities. A current Life & Health Insurance license is necessary. The position offers a compensation range of $100,000 to $110,000, complemented by a robust suite of employee benefits.