Senior Benefits Access Navigator

ClareMedica Health Partners LLC; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Claremedica Health Partners LLC seeks an Access Community Benefits Coordinator to support seniors by connecting them with government and community programs. You will navigate benefits, assist with applications, and advocate for patients to maximize access and outcomes.

You will work closely with center administration and care teams to ensure holistic support and timely documentation in the EHR, while tracking progress and maintaining compliance with regulations.

Qualifications

• Experience with public assistance programs preferred.
• Ability to communicate clearly and build trust with clients.
• Proficient data entry and documentation in systems.

Responsibilities

• Medicaid recertifications: assist with redeterminations and timely submissions.
• Eligibility screening for Medicaid and Dual Eligibility to maximize access.
• Increase dual eligible member growth across centers.
• Conduct new member orientations about benefits and access processes.
• Lead generation and outreach: qualify Access leads monthly.
• Ensure high engagement: 90% of members seen by an Access Rep.
• Assist with applications for SNAP, LIHEAP, Lifeline, LTC Waiver, STS.
• Document interactions and outcomes in internal systems and EHR.
• Coordinate with clinical, outreach, and center admin teams.
• Maintain compliance with regulations and reporting requirements.

Skills

Customer Service

Data Entry

MS Office

Multilingual (English, Spanish, Creole

Tools

MS Office Suite

Job description

Claremedica Health Partners LLC seeks an Access Community Benefits Coordinator to support seniors by connecting them with government and community programs. You will navigate benefits, assist with applications, and advocate for patients to maximize access and outcomes.

You will work closely with center administration and care teams to ensure holistic support and timely documentation in the EHR, while tracking progress and maintaining compliance with regulations.