Community Benefits Access Navigator

Claremedica; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Claremedica in Orlando, FL seeks an Access Community Benefits Coordinator to connect patients with Medicaid, SNAP, Lifeline and other programs, while guiding them through eligibility and application processes. You’ll collaborate with center staff to ensure integrated social and health support and maintain accurate documentation in the EHR.

Responsibilities include Medicaid recertifications, screening for eligibility, and outreach to maximize access to benefits, with emphasis on compassionate,

Qualifications

• Experience with DCF Medicaid & SNAP, SSA/SSI, Retirement, Disability and Medicare, Section 8 Housing, LIHEAP, STS and related community programs.
• Customer service skills and ability to communicate with diverse clients.
• Data entry and MS Office (Word, Excel, Outlook) proficiency.

Responsibilities

• Assist patients in accessing and applying for government and community benefit programs.
• Advocate for patients to understand eligibility and complete applications.
• Maintain up-to-date knowledge of program requirements and processes.
• Document interactions and outcomes in internal systems in compliance with policies.
• Coordinate with clinical teams and community outreach staff to provide wraparound support.

Job description

Claremedica in Orlando, FL seeks an Access Community Benefits Coordinator to connect patients with Medicaid, SNAP, Lifeline and other programs, while guiding them through eligibility and application processes. You’ll collaborate with center staff to ensure integrated social and health support and maintain accurate documentation in the EHR.

Responsibilities include Medicaid recertifications, screening for eligibility, and outreach to maximize access to benefits, with emphasis on compassionate,