Senior Benefit Programs Supervisor

Virginia-Department-of-Social-Service; Petersburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Virginia Department of Social Services is seeking a supervisory administrator to oversee staff delivering public assistance services. The role entails supervising staff, reviewing case management plans, and developing guidelines to improve delivery and compliance.

The position requires a Bachelor’s degree in human services with lead or supervisory experience, and may involve criminal history checks and background screenings as part of the employment process.

Qualifications

• Bachelor’s degree in the human services field with lead or supervisory experience.

Responsibilities

• Provide administrative and programmatic supervision to staff.
• Review case management plans and assure quality.
• Develop written guidelines for service delivery.
• Assign caseloads and monitor staff activities.
• Interpret laws, policies, and regulations to staff.
• Train new employees on agency procedures.
• Represent staff needs to senior management.
• Monitor program expenditures.
• Maintain records and prepare reports.
• May act for the Director of Social Services as designated.

Skills

Supervision

Communication

Interpersonal skills

Computer literacy

Education

Bachelor's degree in human services

Job description

Virginia Department of Social Services is seeking a supervisory administrator to oversee staff delivering public assistance services. The role entails supervising staff, reviewing case management plans, and developing guidelines to improve delivery and compliance.

The position requires a Bachelor’s degree in human services with lead or supervisory experience, and may involve criminal history checks and background screenings as part of the employment process.