Benefit Programs Specialist II: Empower Community Support

Commonwealth of VA Careers; Virginia (MN); On-site; USD 29,000 - 36,000; Full time

Job summary

Commonwealth of VA Careers is seeking a Benefit Programs Specialist II to determine and re-determine eligibility for financial assistance, food stamps, medical assistance, and other social services. The role requires applying policies with independent judgment on complex cases and maintaining case records.

The position is full-time and governed by state policies. The incumbent will interview applicants, explain programs, process applications, monitor changes, and compute assistance.

Qualifications

• Knowledge of public service practices and eligibility rules.
• Ability to interview and collect information for re-determination of eligibility.
• Familiarity with financial assistance programs and screening procedures.

Responsibilities

• Interviews applicants and re-determines ongoing eligibility for benefits.
• Explains benefit programs and determines need for assistance.
• Processes applications and determines eligibility using automated/manual methods.
• Monitors cases for changes and updates benefit levels accordingly.
• Evaluates employability status and referrals to services.

Skills

Interviews

Communication skills

Data interpretation

Problem solving

Education

Equivalent combination of training and experience

Tools

Office software

Job description

Commonwealth of VA Careers is seeking a Benefit Programs Specialist II to determine and re-determine eligibility for financial assistance, food stamps, medical assistance, and other social services. The role requires applying policies with independent judgment on complex cases and maintaining case records.

The position is full-time and governed by state policies. The incumbent will interview applicants, explain programs, process applications, monitor changes, and compute assistance.