Senior Banking Sales & Service Specialist

First Citizens Bank; Lancaster (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

First Citizens Bank in South Carolina is seeking a Senior Sales & Service Representative for our Lancaster branch. You will support sales and service delivery, grow banking relationships through proactive outreach and handle deposits, payments and digital services while referring opportunities to bank partners.

The successful candidate will be skilled in building rapport, self-driven outreach, and delivering outstanding customer service in a fast-paced branch environment.

Qualifications

• High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program
• Preferred Education: Bachelor's degree
• Preferred Area of Experience: Telephone sales or banking

Responsibilities

• Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned.
• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Operations and Administration - Comply with regulations, policies and procedures to manage risk and ensure operational efficiency.

Skills

Sales

Customer service

Communication

Teamwork

Adaptability

Flexibility

Agility

Education

High School Diploma or GED

Bachelor's degree

Job description

First Citizens Bank in South Carolina is seeking a Senior Sales & Service Representative for our Lancaster branch. You will support sales and service delivery, grow banking relationships through proactive outreach and handle deposits, payments and digital services while referring opportunities to bank partners.

The successful candidate will be skilled in building rapport, self-driven outreach, and delivering outstanding customer service in a fast-paced branch environment.