Senior Branch Sales & Service Specialist (Float)

First Citizens Bank; Lexington (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

First Citizens Bank in Lexington, SC, seeks a Senior Sales & Service Representative to support branch sales and service delivery and build banking relationships through proactive customer outreach. The role handles deposits, payments and digital access products while referencing sales opportunities to bank partners.

The successful candidate should adapt quickly, communicate effectively, and provide empathetic customer service in a dynamic environment.

Qualifications

• High School Diploma or GED and 1 year of sales or customer service experience; or 6 months in a First Citizens customer support role.
• Preferred Education: Bachelor's degree
• Preferred Area of Experience: Telephone sales
• Must possess a valid driver's license; frequent driving to other offices, bank customers, etc.
• Skills: Structured sales process, Financial literacy, Knowledge of retail banking products and services

Responsibilities

• Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned.
• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk.

Skills

Sales process

Financial literacy

Retail banking products

Education

Bachelor's degree

Job description

First Citizens Bank in Lexington, SC, seeks a Senior Sales & Service Representative to support branch sales and service delivery and build banking relationships through proactive customer outreach. The role handles deposits, payments and digital access products while referencing sales opportunities to bank partners.

The successful candidate should adapt quickly, communicate effectively, and provide empathetic customer service in a dynamic environment.