Bank Sales & Service Specialist

First Citizens; Lancaster (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens in Lancaster, SC is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will educate customers about bank capabilities, tools, and resources while supporting the sales efforts by referring opportunities to a bank partner.

The role emphasizes communication, professionalism, empathy, adaptability, and teamwork as you help customers across everyday banking needs and build strong relationships with colleagues and

Qualifications

• Proven communication and interpersonal skills.
• Ability to listen and respond to customer needs.
• Proactive in identifying sales opportunities.
• Familiarity with banking products is a plus.

Responsibilities

• Build customer relationships and uncover sales opportunities.
• Assist customers with transactions and banking needs.
• Follow bank policies and ensure operational accuracy.
• Refer sales opportunities to bank partners.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens in Lancaster, SC is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will educate customers about bank capabilities, tools, and resources while supporting the sales efforts by referring opportunities to a bank partner.

The role emphasizes communication, professionalism, empathy, adaptability, and teamwork as you help customers across everyday banking needs and build strong relationships with colleagues and