Senior Banking Sales & Service Pro

First Citizens Bank; Chadron (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

First Citizens Bank in Chadron, NE is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build and expand banking relationships through proactive outreach and customer service requests, handling deposits, payments, and digital access products while referring opportunities to the right bank partner.

The role emphasizes a structured sales process, strong financial literacy, and knowledge of retail banking products.

Qualifications

• High School Diploma or GED and 1 year experience in Sales or customer service; or 6 months in a First Citizens Bank customer support role; or participation in a career development program.
• Familiarity with banking products and customer outreach is preferred.

Responsibilities

• Achieve individual and team financial, production and relationship targets.
• Engage customers, prospects and referral sources through proactive outreach.
• Represent the Bank in the community at events to generate business and CRA opportunities.
• Follow approved sales practices and partner with teams to provide relevant financial guidance.
• Complete required training by deadlines and ensure accurate transactions and compliance.

Skills

Influence

Sales outreach

Interpersonal communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

1 year sales or customer service experience

Job description

First Citizens Bank in Chadron, NE is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build and expand banking relationships through proactive outreach and customer service requests, handling deposits, payments, and digital access products while referring opportunities to the right bank partner.

The role emphasizes a structured sales process, strong financial literacy, and knowledge of retail banking products.