Client-First Banking Sales & Service Pro

First Citizens; Carriage House Estates (NE); On-site; USD 38,000 - 46,000; Full time

Job summary

First Citizens Bank in Nebraska is seeking a Sales and Service Representative to handle branch transactions and serve customers with professionalism. You will educate customers about banking capabilities and refer sales opportunities to partners to support branch goals.

The role emphasizes financial literacy, knowledge of retail banking products, and strong interpersonal communication within a team environment.

Qualifications

• Service standards: foster partnerships delivering value for customers and colleagues.
• Operations and Administration: comply with regulations, policies and procedures.
• Position Specific Skills: financial literacy; knowledge of retail banking products and services.

Responsibilities

• Process transactions and customer service requests in the branch.
• Educate customers on bank capabilities, tools and resources.
• Identify and refer sales opportunities to the appropriate bank partner.
• Support branch sales efforts and maintain accurate operations.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Nebraska is seeking a Sales and Service Representative to handle branch transactions and serve customers with professionalism. You will educate customers about banking capabilities and refer sales opportunities to partners to support branch goals.

The role emphasizes financial literacy, knowledge of retail banking products, and strong interpersonal communication within a team environment.