Branch Banking Advisor: Grow Relationships In-Office

PNC Financial Services Group, Inc.; Independence (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision options

401(k) with match

Pension and stock plans

Education assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a branch sales professional to acquire and deepen the customer base, while delivering a full PNC conversation to identify solutions and drive loyalty.

You will collaborate with ecosystem partners to grow wallet share and engage customers through lobby interactions, appointments, and outbound calls. The role focuses on educating clients about options to manage finances using technology, while maintaining risk controls and compliant procedures.

Qualifications

• Roles at this level typically require an Associates or equivalent degree with related experience.
• 3+ years of experience preferred; may consider equivalent education/certifications.
• Background checks per Consumer Financial Protection Bureau requirements.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations and outbound/inbound interactions.
• Position PNC solutions to drive revenue and customer loyalty.
• Ensure risk adherence and apply product knowledge to solve customer problems.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a branch sales professional to acquire and deepen the customer base, while delivering a full PNC conversation to identify solutions and drive loyalty.

You will collaborate with ecosystem partners to grow wallet share and engage customers through lobby interactions, appointments, and outbound calls. The role focuses on educating clients about options to manage finances using technology, while maintaining risk controls and compliant procedures.