Senior B2B Readiness & Delivery Lead

T-Mobile; Frisco (TX); In loco; USD 121.000 - 218.000; Tempo pieno

Descrizione del lavoro

T-Mobile seeks a Principal Service Delivery Readiness Manager to validate customer readiness and resolve dependencies before execution, protecting revenue and service continuity. You will shape executable commitments in late-stage sales and Day-0 planning, working with senior executives and cross-functional teams to enforce rigorous readiness standards.

With extensive experience in B2B delivery, you will drive end-to-end readiness, mitigate risks, and continuously improve readiness processes,

Competenze

• Bachelor's degree in business administration or related field is required.
• Master's/advanced degree preferred for strategic leadership roles.
• 10+ years in managing complex B2B service delivery readiness or similar.

Mansioni

• Ensures complex B2B engagements are delivery-ready by validating readiness and dependencies.
• Prevents unready work from entering execution by enforcing standards and accountability.
• Shapes commitments during late-stage sales and Day-0 planning with cross-functional teams.
• Safeguards against financial and service-continuity risks prior to service delivery.
• Provides guidance in high-visibility environments engaging with senior executives.
• Drives accountability by establishing standards and monitoring compliance.
• Improves readiness processes and tools to support long-term customer outcomes.

Conoscenze

Problem Solving

Communication

Project Management

Cross-functional Relationships

Strategic Thinking

Negotiation

Analytics

Attention To Detail

Wireless Knowledge

Executive Communications

AI Enthusiast

Formazione

Bachelor's Degree Business Administration

Master's/Advanced Degree Business Administration

Descrizione del lavoro

T-Mobile seeks a Principal Service Delivery Readiness Manager to validate customer readiness and resolve dependencies before execution, protecting revenue and service continuity. You will shape executable commitments in late-stage sales and Day-0 planning, working with senior executives and cross-functional teams to enforce rigorous readiness standards.

With extensive experience in B2B delivery, you will drive end-to-end readiness, mitigate risks, and continuously improve readiness processes,