B2B Delivery Readiness Lead

T-Mobile

Texas

Presencial

USD 121.000 - 218.000

Jornada completa

Hace 6 días
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Ventajas ofrecidas por este puesto de trabajo

Annual stock grant
Employee stock purchase plan
401(k) with match
Comprehensive benefits package

Descripción de la vacante

T-Mobile is seeking a Principal Service Delivery Readiness Manager to ensure complex B2B engagements are fully delivery-ready before execution, protecting revenue and service continuity. The role interfaces with senior executives, customers, and partners to enforce readiness standards and drive end-to-end delivery.

Ideal candidates bring 10+ years in B2B delivery readiness or program management, plus strong executive communication and cross-functional leadership to shape executable commitments

Formación

  • Bachelor's degree in Business Administration, Project Management, or related field.
  • Master's degree in Business Administration, Operations Management, or related field preferred.
  • More than 10 years managing complex B2B service delivery readiness, technical program management, or program management for large-scale technology/telecom organizations.
  • 4-7 years leading cross-functional teams and driving accountability across stakeholders.
  • 4-7 years presenting complex risk and governance topics to senior executives.

Responsabilidades

  • Validate customer readiness and resolve dependencies before execution.
  • Enforce readiness standards and drive accountability across customers, internal teams, and partners.
  • Collaborate with cross-functional stakeholders to shape executable commitments in late-stage sales and Day-0 planning.
  • Identify and mitigate risks to protect revenue and service stability before delivery.
  • Provide guidance to senior executives and cross-functional teams to support decision-making.

Conocimientos

Delivery readiness
Stakeholder management
Program management
Executive communication
Risk management
Cross-functional relations
Analytics

Educación

Bachelor's Degree Business Administration/Project Management
Master's Degree in Business Administration/Operations Management
10+ years managing complex B2B service delivery readiness
4-7 years leading cross-functional teams
4-7 years presenting to senior executives

Descripción del empleo

T-Mobile is seeking a Principal Service Delivery Readiness Manager to ensure complex B2B engagements are fully delivery-ready before execution, protecting revenue and service continuity. The role interfaces with senior executives, customers, and partners to enforce readiness standards and drive end-to-end delivery.

Ideal candidates bring 10+ years in B2B delivery readiness or program management, plus strong executive communication and cross-functional leadership to shape executable commitments

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