Senior AWS Developer – AI-Driven Contact Center Solutions

NeuraFlash, LLC; United States; Hybrid; USD 120,000 - 170,000; Full time

Job summary

NeuraFlash, Part of Accenture, is seeking a Sr. AWS Developer to design and implement enterprise-scale AWS-based solutions for contact centers, leveraging Amazon Connect and Salesforce Service Cloud Voice. You will code in Python or Java, lead a development team, and drive secure, scalable architectures.

Remote & in-person collaboration is supported, with travel up to 25% anticipated. Ideal candidates have strong cloud expertise, CI/CD knowledge, and a passion for cutting-edge AI-powered

Qualifications

• Hands-on programming experience in Python, Java, C#, .NET or Node.js.
• Experience building integrations via REST APIs and JSON.
• Familiar with AWS services, CloudFormation and serverless patterns.

Responsibilities

• Collaborate with Solution Architect to deliver contact center solutions using AWS and Salesforce services.
• Provide technical advisory during requirements reviews and design end-to-end solutions.
• Lead development tasks, code reviews, and documentation for enterprise projects.
• Configure Salesforce Service Cloud Voice and Amazon Connect implementations.
• Develop solution designs and ensure security and scalability best practices.
• Mentor team members and deliver end-user training on new solutions.
• Drive CI/CD or IaC practices and automate deployment pipelines.
• Provide hands-on implementation and support across projects.

Skills

Python

Java

C#

.NET

Node.js

WFM

CRM

Contact center

AWS Cloud

Tools

CloudFormation

AWS Lambda

Job description

NeuraFlash, Part of Accenture, is seeking a Sr. AWS Developer to design and implement enterprise-scale AWS-based solutions for contact centers, leveraging Amazon Connect and Salesforce Service Cloud Voice. You will code in Python or Java, lead a development team, and drive secure, scalable architectures.

Remote & in-person collaboration is supported, with travel up to 25% anticipated. Ideal candidates have strong cloud expertise, CI/CD knowledge, and a passion for cutting-edge AI-powered