Senior AVP, Workforce Absence Operations

Sedgwick; United States; On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Sedgwick seeks an AVP Workforce Absence Operations to lead operations for multiple offices across the U.S. The role includes setting policy, driving standards, and managing staffing, budgets, and performance in a large claims organization.

You will develop business plans, monitor area performance, and coordinate sales and client service with senior leadership. Strong leadership, communication, and analytical skills are essential for success.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.
• Ten years of claims management experience with at least four years in supervision.

Responsibilities

• Oversee operations management for all locations/offices within an area.
• Establish policy and procedures to ensure compliance with standards and laws.
• Develop business plans with goals for the assigned area and locations.
• Monitor performance using management reports.
• Coordinate sales and client service efforts.

Skills

Strong technical claims knowledge

Excellent oral and written comms

PC literate – Microsoft Office

Leadership/management/motivational

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Teamwork orientation

Meet or exceed performance competences

Education

Bachelor's degree preferred

CPCU, ARM, AIM, or AIC certifications preferred

Job description

Sedgwick seeks an AVP Workforce Absence Operations to lead operations for multiple offices across the U.S. The role includes setting policy, driving standards, and managing staffing, budgets, and performance in a large claims organization.

You will develop business plans, monitor area performance, and coordinate sales and client service with senior leadership. Strong leadership, communication, and analytical skills are essential for success.