Senior AVP, Claims Recovery — Hybrid Leader

CNA Insurance; Radnor (Delaware County); Hybride; USD 152 000 - 242 000; Plein temps

Résumé du poste

CNA Insurance is seeking an AVP of Claims Recovery to lead a 25+ person team, set strategic direction, and advance recovery capabilities across the Claims organization. The role combines leadership accountability with oversight of training, technical development, and key operational objectives.

Offers a flexible hybrid work schedule and may be based in CNA office locations. Requires a strong track record in claims leadership, analytics, and cross-functional collaboration with underwriting,

Qualifications

• Bachelor's degree; Master’s preferred in finance/business; equivalent acceptable.
• Typically a minimum of 10 years claims experience, with five years management experience.
• Experience leading leaders strongly preferred.
• Applicable certifications preferred.

Responsabilités

• Implements strategic and operational objectives with substantial impact on the short-term success of the recovery claims operations and drives for superior results.
• Leads, directs and has full management accountability for staff in area of responsibility with an emphasis on optimizing talent and succession planning in accordance with corporate strategic direction.
• Manages enterprise wide planning, organizing and leading of all recovery claim programs, metrics, processes, results and initiatives.
• Analyzes and manages workflow and staffing to drive increased efficiency and productivity. Acts as liaison to senior management.
• Technical oversight of high exposure recovery claims to ensure files are investigated, evaluated and managed in a timely manner.
• Drives continuous improvement within scope of responsibility through initiatives, mobilizing others to deliver results. Includes identifying emerging issues and trends through information analysis and use of technological resources.
• Reports on recovery trends and exposures to both internal and external business partners.
• Coordinates with underwriting, legal, staff counsel, and actuarial to ensure knowledge sharing on market trends, legal climate and loss recovery opportunities.

Connaissances

Leadership

Strategic direction

Communication

Analytics

MS Office

Formation

Bachelor's degree in finance/business related field

Master's degree preferred

Description du poste

CNA Insurance is seeking an AVP of Claims Recovery to lead a 25+ person team, set strategic direction, and advance recovery capabilities across the Claims organization. The role combines leadership accountability with oversight of training, technical development, and key operational objectives.

Offers a flexible hybrid work schedule and may be based in CNA office locations. Requires a strong track record in claims leadership, analytics, and cross-functional collaboration with underwriting,