AVP, Claims Recovery & Strategy

CNA Insurance; Glastonbury (CT); Hybrid; USD 152,000 - 242,000; Full time

Job summary

CNA Insurance is seeking an AVP of Claims Recovery to set strategic direction and lead a team of 25+ professionals. The role oversees recovery training, development, and execution of key objectives, with a flexible hybrid work schedule possible from CNA office locations.

The ideal candidate holds a Bachelor's degree (Master's preferred) with 10+ years in claims and at least 5 years in leadership, and strong knowledge of insurance operations and finance.

Qualifications

• Bachelor's degree; Master's preferred in finance, business or related field.
• Typically 10+ years claims experience with 5+ years in management.
• Experience leading leaders strongly preferred.
• Certifications preferred.

Responsibilities

• Implements strategic and operational objectives for recovery claims with substantial impact.
• Provides leadership with accountability for staff and succession planning.
• Manages recovery claim programs, metrics, processes, and initiatives.
• Drives efficiency, analyzes workflow, and liaises with senior management.

Skills

Leadership

Communication

Insurance knowledge

Strategic thinking

Education

Bachelor's degree

Master's preferred

Tools

Microsoft Office Suite

Business software

Job description

CNA Insurance is seeking an AVP of Claims Recovery to set strategic direction and lead a team of 25+ professionals. The role oversees recovery training, development, and execution of key objectives, with a flexible hybrid work schedule possible from CNA office locations.

The ideal candidate holds a Bachelor's degree (Master's preferred) with 10+ years in claims and at least 5 years in leadership, and strong knowledge of insurance operations and finance.