Senior AV Support & Training Specialist (Onsite in Oakland)

Insight Global; Oakland (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking an Audio/Visual Support Technician to support the University system HQ in Oakland. The role involves AV system setup, maintenance, and training for conferencing, digital signage, and workspace booking.

You will back up the AV Specialist and handle Zoom, EMS, Korbyt platforms, and ServiceNow tickets. Candidate should have 3+ years of AV maintenance experience, strong end-user training skills, and the ability to work onsite in Oakland five days a week.

Qualifications

• Minimum 3 years providing maintenance to AV systems for conferencing, digital signage and workspace booking.

Responsibilities

• Provide support and expertise for operation and maintenance of AV systems and services for conferencing, digital signage and workspace booking.
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Skills

End-user training

White-glove support

Independent work

On-site work

Troubleshooting

AV system installation

Tools

Zoom

EMS

Korbyt

ServiceNow

Job description

Insight Global is seeking an Audio/Visual Support Technician to support the University system HQ in Oakland. The role involves AV system setup, maintenance, and training for conferencing, digital signage, and workspace booking.

You will back up the AV Specialist and handle Zoom, EMS, Korbyt platforms, and ServiceNow tickets. Candidate should have 3+ years of AV maintenance experience, strong end-user training skills, and the ability to work onsite in Oakland five days a week.