Senior AV Service Specialist

Paycom; Reston, Northern (VA, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

CTI is seeking an AV Service Specialist in Reston, VA to troubleshoot and resolve complex AV/IT issues, conduct preventative maintenance, and coordinate with programmers to load updated files. You will serve as the face of CTI with clients, delivering strong customer service and technical problem-solving.

Qualified candidates have 4+ years in AV integration and strong communication skills. A collaborative, growth-oriented environment and competitive compensation await the right person.

Qualifications

• AV/IT networking experience required.
• 4+ years in AV integration installations.
• Customer service experience essential.
• Associate degree preferred.

Responsibilities

• Troubleshoot and resolve complex issues
• Conduct preventative maintenance on AV systems
• Collaborate with programmers to load updated files
• Perform additional tasks as assigned

Skills

AV/IT Networking

Customer Service

Troubleshooting

Communication

Education

Associate degree

Job description

CTI is seeking an AV Service Specialist in Reston, VA to troubleshoot and resolve complex AV/IT issues, conduct preventative maintenance, and coordinate with programmers to load updated files. You will serve as the face of CTI with clients, delivering strong customer service and technical problem-solving.

Qualified candidates have 4+ years in AV integration and strong communication skills. A collaborative, growth-oriented environment and competitive compensation await the right person.