Client-Focused AV Service Specialist

CTI; Gresham (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K matching

Bonus eligibility

PTO + floating holidays

Gifts for life events

Cell phone reimbursement

Life Insurance

Long and Short Term Disability

Job summary

CTI is seeking an AV Service Specialist in Gresham, OR to troubleshoot complex AV/IT systems and perform preventive maintenance while supporting programming updates. The ideal candidate will have strong customer service skills and work independently with minimal guidance.

We value at least 4 years in AV integration and an associate degree is preferred. CTI offers competitive pay and benefits including medical/dental, 401K, PTO and life insurance.

Qualifications

• AV/IT Networking: Knowledge of the AV industry is a must! At least 4 years of experience with AV integration installations and troubleshooting are required.
• Education: an associate's degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
• Customer Service Experience: A must! As you can see, our customers are #1 and we need someone who can take care of them, and treat them as such.
• Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.

Responsibilities

• Troubleshoot and resolve complex issues
• Conduct preventative maintenance to ensure all systems are operating at optimum levels
• Work with Programmers as needed to load updated files
• Other tasks as assigned

Skills

AV/IT Networking

Customer Service

Communication

Problem Solving

Education

Associate degree preferred

Tools

Networking equipment

Job description

CTI is seeking an AV Service Specialist in Gresham, OR to troubleshoot complex AV/IT systems and perform preventive maintenance while supporting programming updates. The ideal candidate will have strong customer service skills and work independently with minimal guidance.

We value at least 4 years in AV integration and an associate degree is preferred. CTI offers competitive pay and benefits including medical/dental, 401K, PTO and life insurance.