Senior AV & Collaboration Platforms Engineer

MFS Investments; Boston (MA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement savings with company match

Paid time off and holidays

Job summary

Vertex is seeking a Sr. AV Conference and Events Technologies Platforms Administrator to deliver superior global audio/visual, videoconferencing, live event, webcast, and collaboration experiences for a hybrid and in-office workforce.

The role oversees enterprise collaboration ecosystems, meeting room tech, and analytics, while ensuring security and governance across platforms like Zoom, Teams, and Webex.

Qualifications

• Bachelor’s degree in Engineering, IT, or related field; equivalent experience considered.
• 5+ years supporting enterprise AV, videoconferencing, UC, webcast, events.

Responsibilities

• Administer and support Vertex’s enterprise collaboration platforms globally.
• Own lifecycle and health of conference room and event tech ecosystem.
• Provide high-touch technical leadership for executive meetings and live events.
• Manage content capabilities: recording, transcription, captions, translations, AI summaries.
• Serve as Tier 3 escalation for complex incidents with urgency.

Skills

Enterprise collaboration platforms

Auditory/visual troubleshooting

Executive event support

Platform health monitoring

Security and governance

SSO/Azure AD/Okta management

Verbal and written communication

Education

Bachelor’s degree in Engineering/IT

Tools

Zoom

Microsoft Teams

Webex

Room-control systems

Job description

Vertex is seeking a Sr. AV Conference and Events Technologies Platforms Administrator to deliver superior global audio/visual, videoconferencing, live event, webcast, and collaboration experiences for a hybrid and in-office workforce.

The role oversees enterprise collaboration ecosystems, meeting room tech, and analytics, while ensuring security and governance across platforms like Zoom, Teams, and Webex.