Senior AV & Classroom Tech Support Specialist

Vcujobs; Richmond, Northern (VA, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid annual leave

Tuition benefits

Job summary

Virginia Commonwealth University (VCU) Technology Services is seeking a Senior Tech Squad Support Technician to provide frontline support for classroom AV and instructional technology. The role involves coordinating with departments, training end users, and ensuring system functionality on campus.

Offered benefits include a robust package for full-time staff, with on-site responsibilities and opportunities to work across multiple projects in a dynamic academic environment.

Qualifications

• Engage regularly with end users to provide training and support.
• Coordinate efforts between departments.
• Able to manage multiple tasks and meet deadlines.
• Detail oriented and organized with good written/verbal communication.

Responsibilities

• Provide frontline support and assist with maintenance of classroom AV and PC instructional tech.
• Offer technical advice and end-user training; verify system functionality afterward.
• Work on campus with flexibility to handle multiple projects.

Skills

End-user training

Interdepartmental coordination

Multitasking

Independent work

Physical effort

Detail oriented

Microsoft Word

Spreadsheet basics

Tools

Word processing tools

Spreadsheet tools

Job description

Virginia Commonwealth University (VCU) Technology Services is seeking a Senior Tech Squad Support Technician to provide frontline support for classroom AV and instructional technology. The role involves coordinating with departments, training end users, and ensuring system functionality on campus.

Offered benefits include a robust package for full-time staff, with on-site responsibilities and opportunities to work across multiple projects in a dynamic academic environment.