Senior Automotive Service Advisor: Expert Care & Solutions

TAS-12 Anderson Asheville, LLC; EE. UU.; Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Anderson Automotive Group is seeking an Automotive Service Advisor to greet customers, collect vehicle information, and advise on maintenance and repairs. You will prepare repair orders with estimates and explain costs, times, and required authorizations.

The role involves scheduling, tracking progress, and maintaining accurate records while upholding high customer service standards. The ideal candidate will communicate clearly, interpret service manuals, and coordinate between customers and

Formación

• Ability to read and interpret basic documents such as service manuals and repair orders.
• Strong written and verbal communication with customers.
• Ability to explain repair recommendations clearly to customers.

Responsabilidades

• Greet customers and gather vehicle information for service.
• Advise customers on necessary maintenance and repairs.
• Prepare repair orders with labor and parts estimates.
• Explain charges and time estimates to customers and obtain authorization.
• Schedule service appointments and follow up on progress throughout the day.
• Maintain accurate records and price lists and uphold customer satisfaction standards.

Educación

Associate's or Bachelor's degree

Descripción del empleo

Anderson Automotive Group is seeking an Automotive Service Advisor to greet customers, collect vehicle information, and advise on maintenance and repairs. You will prepare repair orders with estimates and explain costs, times, and required authorizations.

The role involves scheduling, tracking progress, and maintaining accurate records while upholding high customer service standards. The ideal candidate will communicate clearly, interpret service manuals, and coordinate between customers and