Automotive Service Advisor: Growth & Benefits

Fred Anderson Chevrolet, Buick, GMC Cadillac; Oakwood (SC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

401k with company match

Health benefits incl. telehealth

Paid time off

Maternity/paternity leave

Employee discounts

Bonus programs

Job summary

Fred Anderson Automotive Group is seeking an Automotive Service Advisor in a fast-paced, customer-focused role. You will engage with customers check-in for scheduled maintenance and repairs, discuss service plans, and coordinate with technicians to ensure timely, quality work.

A friendly, professional demeanor helps build lasting customer relationships. We value clear communication, time management, and a proactive approach to advising guests on the best service options.

Qualifications

• Customer service experience delivering quality service.
• Strong communication and time management skills.
• Ability to build rapport with guests through the service process.
• Familiarity with explaining repairs and maintenance to customers.
• Prior experience in automotive service or hospitality is a plus.

Responsibilities

• Provide quality, professional service to customers during maintenance and repairs.
• Explain repairs, timelines, and costs to customers clearly.
• Assist customers through the service process and maintain relationships.
• Build rapport with guests and follow up throughout the service journey.
• Follow company standards and contribute to a high level of customer satisfaction.

Skills

Customer service

Communication skills

Time management

Rapport building

Organizational skills

Education

High school diploma or equivalent

Job description

Fred Anderson Automotive Group is seeking an Automotive Service Advisor in a fast-paced, customer-focused role. You will engage with customers check-in for scheduled maintenance and repairs, discuss service plans, and coordinate with technicians to ensure timely, quality work.

A friendly, professional demeanor helps build lasting customer relationships. We value clear communication, time management, and a proactive approach to advising guests on the best service options.