Automotive Service Advisor – Customer Success

ANDERSON AUTO GROUP; Kingman (AZ); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Anderson Auto Group in Kingman, AZ is seeking a service advisor to help customers identify vehicle problems and service needs. You will communicate repair estimates, timelines, and progress, ensuring high customer satisfaction and loyalty.

The role requires strong communication, computer skills, and a commitment to excellent service. This is a full-time position with availability for varied hours, including evenings and weekends.

Formación

• High school diploma or GED is required.
• 1-3 years sales or technician experience preferred.
• 2-3 years experience as a service writer preferred.
• Excellent communication skills, written and oral required.
• Working knowledge of MS Office and other computer systems.

Responsabilidades

• Greet customers promptly in a polite and friendly manner.
• Identify customer concerns and communicate repair expectations clearly.
• Determine costs and completion dates for repairs and service.
• Prepare accurate estimates and finalize repair orders.

Conocimientos

Excellent communication skills

MS Office proficiency

Customer service orientation

Teamwork

Educación

High school diploma or GED

Herramientas

MS Office

Descripción del empleo

Anderson Auto Group in Kingman, AZ is seeking a service advisor to help customers identify vehicle problems and service needs. You will communicate repair estimates, timelines, and progress, ensuring high customer satisfaction and loyalty.

The role requires strong communication, computer skills, and a commitment to excellent service. This is a full-time position with availability for varied hours, including evenings and weekends.