Senior Automotive Service Advisor | Career Growth & Tech

Fred Anderson Subaru; Asheville (NC); Presencial; USD 42.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Job stability

Technology-driven shop

Descripción de la vacante

Fred Anderson Toyota of Asheville is seeking an Experienced Automotive Service Advisor to welcome customers, listen to service needs, and prepare repair orders. You will estimate costs, explain options, and coordinate with technicians to ensure timely completion of work.

The role requires strong communication, problem-solving, and a service-focused attitude to maintain high customer satisfaction and drive repeat business.

Formación

• Greet customers and assess service needs
• Explain repair options and document costs accurately
• Coordinate with technicians and customers to manage repair timelines

Responsabilidades

• Greet customers and obtain vehicle information
• Advise on maintenance and repairs and prepare repair orders
• Explain estimates and obtain customer authorization for work
• Schedule service appointments and track progress throughout the day
• Maintain professional appearance and customer satisfaction

Conocimientos

Customer service

Communication

Problem solving

Educación

Associate's degree

Bachelor's degree

Herramientas

Automotive service software

Descripción del empleo

Fred Anderson Toyota of Asheville is seeking an Experienced Automotive Service Advisor to welcome customers, listen to service needs, and prepare repair orders. You will estimate costs, explain options, and coordinate with technicians to ensure timely completion of work.

The role requires strong communication, problem-solving, and a service-focused attitude to maintain high customer satisfaction and drive repeat business.