Automotive Service Advisor — Career Growth & Top Benefits

Anderson Charleston, LLC; Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Employee discounts

Career growth opportunities

Job summary

Fred Anderson Automotive Group's Toyota of Charleston is looking for an Automotive Service Advisor with energy and an outgoing personality to deliver quality, professional service to our service customers during maintenance and repairs.

The ideal candidate will have strong communication and time-management skills, the ability to build rapport with guests, explain needed repairs, and guide them through the service process with a focus on exceptional customer service and accuracy.

Qualifications

• Energetic and outgoing; proven customer service experience.
• Strong communication and time-management skills.
• Valid driver’s license is required or preferred.
• Prior sales, customer service, or hospitality experience is a plus.

Responsibilities

• Assist customers with scheduling and coordinating maintenance and repairs.
• Explain needed repairs and costs clearly to customers.
• Guide guests through the service process with accuracy and professionalism.
• Maintain high levels of customer satisfaction and follow dealership procedures.

Skills

Customer service

Communication

Time management

Rapport building

Team player

Education

High school diploma or equivalent

Tools

CRM software

Job description

Fred Anderson Automotive Group's Toyota of Charleston is looking for an Automotive Service Advisor with energy and an outgoing personality to deliver quality, professional service to our service customers during maintenance and repairs.

The ideal candidate will have strong communication and time-management skills, the ability to build rapport with guests, explain needed repairs, and guide them through the service process with a focus on exceptional customer service and accuracy.