Toyota Service Advisor — Elevate Customer Experience

Toyota of Cape Coral; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k with company match

Health benefits

Paid time off

Employee discounts

Career growth

Job summary

Fred Anderson Toyota of Raleigh is seeking an Automotive Service Advisor to deliver quality service to customers bringing vehicles in for maintenance and repairs.

We value energetic, outgoing personalities with strong communication and time management skills. You will help guests navigate service processes, build rapport, and ensure satisfaction while upholding manufacturer standards and our commitment to customer care.

Qualifications

• Experience in customer service is required.
• Strong communication and organizational skills are essential.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet guests and assess service needs with professionalism.
• Explain repair and maintenance options and timelines to customers.
• Coordinate between customers and technicians for smooth service flow.
• Maintain accurate service records and follow up to ensure satisfaction.

Skills

Customer service

Communication skills

Time management

Rapport building

Education

High school diploma or equivalent

Job description

Fred Anderson Toyota of Raleigh is seeking an Automotive Service Advisor to deliver quality service to customers bringing vehicles in for maintenance and repairs.

We value energetic, outgoing personalities with strong communication and time management skills. You will help guests navigate service processes, build rapport, and ensure satisfaction while upholding manufacturer standards and our commitment to customer care.