Senior Auto Total-Loss Claims Specialist

Chubb European Group Ltd.; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Chubb in the United States is seeking a Total Loss Adjuster in Phoenix to investigate, evaluate, and resolve auto total loss claims for personal and commercial lines with a customer-focused, compliant approach.

You will manage salvage disposal, rental expenses, and the use of outside vendors, maintain strong relationships with clients, and participate in committees and projects. A Bachelor’s degree and 5+ years of claims experience are expected, with licensure as required.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 5 years of insurance claims experience.
• Extensive knowledge of auto claim handling, salvage and compliance.

Responsibilities

• Investigate, evaluate, and resolve auto total loss claims.
• Manage salvage disposal and rental expenses per policy.
• Coordinate with internal and external stakeholders to settle claims.
• Oversee outside vendors and control costs.
• Develop and maintain relationships with clients and partners.

Skills

Total loss adjusting

Contracts knowledge

Salvage compliance

Communication skills

Analytical thinking

Teamwork

Multi-tasking

Negotiation

Education

Bachelor’s degree or equivalent

Job description

Chubb in the United States is seeking a Total Loss Adjuster in Phoenix to investigate, evaluate, and resolve auto total loss claims for personal and commercial lines with a customer-focused, compliant approach.

You will manage salvage disposal, rental expenses, and the use of outside vendors, maintain strong relationships with clients, and participate in committees and projects. A Bachelor’s degree and 5+ years of claims experience are expected, with licensure as required.