Total Loss, Senior Auto Claims Examiner

Chubb European Group Ltd.

Phoenix (AZ)

In loco

USD 70.000 - 100.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

Chubb in the United States is seeking a Total Loss Adjuster in Phoenix to investigate, evaluate, and resolve auto total loss claims for personal and commercial lines with a customer-focused, compliant approach.

You will manage salvage disposal, rental expenses, and the use of outside vendors, maintain strong relationships with clients, and participate in committees and projects. A Bachelor’s degree and 5+ years of claims experience are expected, with licensure as required.

Competenze

Bachelor’s degree or equivalent experience required.
Minimum 5 years of insurance claims experience.
Extensive knowledge of auto claim handling, salvage and compliance.

Mansioni

Investigate, evaluate, and resolve auto total loss claims.
Manage salvage disposal and rental expenses per policy.
Coordinate with internal and external stakeholders to settle claims.
Oversee outside vendors and control costs.
Develop and maintain relationships with clients and partners.

Conoscenze

Total loss adjusting

Contracts knowledge

Salvage compliance

Communication skills

Analytical thinking

Teamwork

Multi-tasking

Negotiation

Formazione

Bachelor’s degree or equivalent

Descrizione del lavoro

The primary responsibility of the Total Loss Adjuster is to investigate, evaluate, and resolve automobile total loss claims for personal and commercial lines in a timely, customer-focused, and compliant manner, while also managing rental expenses, salvage disposal, and other applicable coverages.

Ensuring the delivery of timely and superior customer service through the daily total loss claims handling.
Ensuring adherence to salvage requirements per state guidelines & effectively manage the negotiations of upfront storage fees and rental expenses.
Effectively investigating claims, reserving evaluation and resolution of claims
Effectively control the use, work product and expenses of outside vendors
Develop and maintain strong business relationships with internal and external customers
Actively participate in committees and task force projects

Qualifications

High level of expertise in all aspects of claims adjusting to include total loss handling and total loss salvage/compliance requirements.
Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations.
Ability to work effectively with a wide variety of people.
An aptitude for evaluating, analyzing, and interpreting information.
Excellent verbal and written communication skills.
An ability to work well in teams.
Innovative thinker with ability to multi-task.

Education and Experience:

Bachelor’s degree or equivalent experience
Minimum 5 years of insurance claims experience
Comprehensive understanding of Auto clam handling
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Info