Senior Auto Service Advisor — Drive Growth & Customer Trust

AMIGO AUTO REPAIRS INC; Tennessee; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Job summary

Amigo Auto Repairs is seeking an experienced Service Advisor to drive sales, build trust with customers, and keep a busy shop running smoothly. In Decatur, TN, this family-owned shop values honesty, quality work, and top-notch customer service while offering competitive pay and growth opportunities.

The role includes greeting customers, translating concerns into work orders, advising on services, coordinating parts, and following up to foster loyalty and repeat business.

Qualifications

• 3+ years in automotive sales or service advising.
• Ability to translate inspections into approved work while staying transparent.
• Strong customer relationship skills and ability to create repeat customers.
• Organized with tech-savvy approach to digital inspections and workflow.

Responsibilities

• Greet customers and guide them through their service experience from drop-off to delivery.
• Translate customer concerns into clear work orders for technicians.
• Advise and sell recommended services with confidence and professionalism.
• Manage parts ordering and ensure smooth workflow throughout the shop.
• Perform quality control checks and review completed work with customers.
• Proactively follow up to build loyalty, schedule maintenance, and keep bays full.

Skills

Sales experience

Customer service

Leadership

Team player

Tech-savvy

Tools

Shop management software

Job description

Amigo Auto Repairs is seeking an experienced Service Advisor to drive sales, build trust with customers, and keep a busy shop running smoothly. In Decatur, TN, this family-owned shop values honesty, quality work, and top-notch customer service while offering competitive pay and growth opportunities.

The role includes greeting customers, translating concerns into work orders, advising on services, coordinating parts, and following up to foster loyalty and repeat business.