Senior Auto Service Advisor: Customer Care & Coordination

ROBERT HAHNS AUTOMOTIVE

Sutter Creek (CA)

On-site

USD 45,000 - 67,000

Full time

9 days ago

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Benefits offered by this job

Bonus structure

Company parties

Education assistance

PTO

Growth opportunities

Health, dental, and vision insurance

HSA/FSA

Life insurance

Short- and long-term disability

Uniforms

Employee assistance program

Simple IRA w/company match

Job summary

Robert Hahn's Automotive, Inc. in Sutter Creek, CA is seeking a full-time Automotive Service Advisor who thrives on building customer relationships and guiding drivers through repairs.

You will be the trusted link between customers and technicians, documenting needs and presenting options clearly to ensure a smooth process. Earn $4,000 to $6,000 per month with benefits, education assistance, and opportunities for professional growth in a family‑oriented shop that values transparency and doing

Qualifications

5+ years of automotive service advisor experience.
Proficient in customer communication and scheduling.
Experience with auto repair processes and parts.

Responsibilities

Serve as the trusted connection between customers and technicians.
Explain repair options clearly and document repair orders.
Keep customers informed throughout the repair process.
Coordinate with technicians and management to ensure smooth service.

Skills

Automotive service advisor

Customer service

Communication skills

Shop management software

Diagnostic software

Tools

Shop management software

Diagnostic software

Job description

Robert Hahn's Automotive, Inc. in Sutter Creek, CA is seeking a full-time Automotive Service Advisor who thrives on building customer relationships and guiding drivers through repairs.

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