Senior Auto Service Advisor & Customer Champion

Madera Chevrolet Toyota; Madera (CA); On-site; USD 70,000 - 120,000; Full time

Job summary

A leading auto dealership in California is seeking an Experienced Service Advisor to provide exceptional customer service. As the primary point of contact, you will manage customer interactions, schedule appointments, and ensure a smooth service experience. Ideal candidates have a strong automotive background, excellent communication skills, and a commitment to customer satisfaction. Competitive compensation package is offered, with earnings ranging from $70,000 to $120,000.

Qualifications

• Proven experience as a Service Writer/Advisor in an auto dealership.
• Strong knowledge of automotive systems and repairs.
• Valid driver's license with a clean driving record.

Responsibilities

• Provide exceptional customer service to vehicle owners.
• Conduct thorough vehicle inspections and document customer concerns.
• Liaise between customers and technicians to complete repairs.

Skills

Exceptional customer service skills

Communication skills

Detail-oriented

Organizational skills

Education

High school diploma or equivalent

Post-secondary education in automotive technology

Tools

Automotive management software

Diagnostic tools

Job description

A leading auto dealership in California is seeking an Experienced Service Advisor to provide exceptional customer service. As the primary point of contact, you will manage customer interactions, schedule appointments, and ensure a smooth service experience. Ideal candidates have a strong automotive background, excellent communication skills, and a commitment to customer satisfaction. Competitive compensation package is offered, with earnings ranging from $70,000 to $120,000.