Auto Service Advisor & Writer — Customer Focused

Super Service Auto Shops; Placentia (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Up to 2 weeks paid vacation

401(k) matching

Health insurance

Dental insurance

Life insurance

Job summary

A leading independent auto repair shop in California is seeking an experienced automotive service advisor. The role involves greeting customers, writing up services for 10-20 cars daily, and coordinating with ASE Certified Master Technicians. Candidates need at least 5 years of experience and must exhibit strong customer service and sales skills. This full-time position offers a competitive salary of $65,000 to $90,000 per year along with comprehensive benefits including health and dental insurance, vacation, and a 401(k).

Qualifications

• Must be friendly and able to establish relationships with customers.
• Schedule is 5 days a week, must be reliable.
• Must be able to sell value with a clean-cut appearance.

Responsibilities

• Greet customers in a friendly manner.
• Write up customers and recommend needed repairs.
• Handle returns and customer service issues.

Skills

Customer service

Sales skills

Multi-tasking

Clean driving record

Education

5 years experience as a professional service writer

ASE Certification (Preferred)

Job description

A leading independent auto repair shop in California is seeking an experienced automotive service advisor. The role involves greeting customers, writing up services for 10-20 cars daily, and coordinating with ASE Certified Master Technicians. Candidates need at least 5 years of experience and must exhibit strong customer service and sales skills. This full-time position offers a competitive salary of $65,000 to $90,000 per year along with comprehensive benefits including health and dental insurance, vacation, and a 401(k).