Senior Auto Parts Specialist

NAPA Auto Parts; Greensboro (NC); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

NAPA Auto Parts in Greensboro, NC is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop interactions. The role requires strong automotive parts knowledge, sourcing accuracy, and a commitment to customer satisfaction, while serving as a resource for team members on product and system information.

The position reports to Store Manager / Assistant Store Manager and involves collaboration with counter sales, inventory, and

Formación

• Strong communication, interpersonal, and organizational skills.
• Customer-focused mindset with ability to work in a fast-paced environment.
• Ability to understand and accurately identify part numbers and product codes.

Responsabilidades

• Provide prompt, professional, courteous service to customers (in-store, phone, and dealer shops).
• Accurately identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical product questions and recommend appropriate solutions.

Conocimientos

Communication

Interpersonal

Organizational skills

Customer focus

Educación

High school diploma or equivalent

Herramientas

POS systems

Cataloging tools (TAMS)

Descripción del empleo

NAPA Auto Parts in Greensboro, NC is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop interactions. The role requires strong automotive parts knowledge, sourcing accuracy, and a commitment to customer satisfaction, while serving as a resource for team members on product and system information.

The position reports to Store Manager / Assistant Store Manager and involves collaboration with counter sales, inventory, and