Senior Auto Claims Specialist - Liability & Negotiation

AAA Auto Club Enterprises; Santa Clarita (CA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health coverage

401(k) save plans with pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation, handling material damage, property damage, and liability claims with moderate complexity. You will investigate, evaluate coverage, and negotiate settlements within set authority while ensuring regulatory compliance.

The role requires knowledge of vehicle repair processes, claims software, and MS Office; licensing paths may be required within state laws.

Qualifications

• Bachelors Equivalent combination of education and experience Preferred
• 1-3 years Claims handling experience. Required
• Working knowledge of claims administration best practices and procedures.
• Understanding of vehicle repair processes and procedures
• Knowledge of fault assessment, negligence and subrogation principles required.
• Knowledge of Microsoft Office suite, general computer software and claims software.
• Organization and planning recognition skills required.
• Oral and written communication skills required.
• Interpersonal skills required.
• Property and Casualty Insurance License, valid in selling state - Issued by State Preferred
• May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred

Responsibilities

• Communicate with insureds and claimants; verify benefits, coverages, fault, and claims process in compliance.
• Identify and obtain statements from insureds, claimants and witnesses; conduct investigations to determine liability and damages.
• Evaluate and negotiate within settlement authority to resolve first and third-party claims.
• Coordinate with internal and external departments as required.
• Respond quickly to customer needs and inquiries.
• Overtime and holiday hours may be required.

Skills

Oral and written communication

Interpersonal skills

Organization and planning

Education

Bachelors Equivalent combination of education and experience

Tools

Microsoft Office

Claims software

Job description

AAA Auto Club Enterprises is seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation, handling material damage, property damage, and liability claims with moderate complexity. You will investigate, evaluate coverage, and negotiate settlements within set authority while ensuring regulatory compliance.

The role requires knowledge of vehicle repair processes, claims software, and MS Office; licensing paths may be required within state laws.