Senior Complex Property Claims Adjuster

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Health coverage

401(k) plan with company match and PEn

Tuition assistance

PTO & floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking an experienced claims professional to handle high-complexity homeowner claims. The role involves interpreting loss information, conducting investigations, evaluating coverage and damages, and negotiating settlements within authority. Expect collaboration with internal teams and occasional legal interactions.

Qualifications include 7–9 years in property claims, advanced knowledge of insurance principles, and strong communication skills. Travel is occasional.

Qualifications

• Bachelors equivalent combination of education and experience preferred.
• 7-9 years prior claims handling experience required.
• 7-9 years property claims administration experience preferred.
• Advanced knowledge of insurance, coverage investigation, scope and damage assessment, negligence and subrogation.
• Advanced knowledge of Microsoft Office and claims software.

Responsibilities

• Identify and obtain statements from insureds, claimants and witnesses and determine coverage and damages.
• Explain policy coverages and claims process in compliance with regulations.
• Evaluate, negotiate and settle first-party claims within authority.
• Mentor and train less experienced personnel per guidelines.
• May attend legal proceedings and provide sworn testimony.
• Prepare comprehensive reporting on high-profile claims.

Skills

Claims handling

Property claims administration

Negotiation

Leadership

Communication

Driver's license

Subrogation

Microsoft Office

Claims software

Education

Bachelor's degree or equivalent

Chartered Property Casualty Underwriter

Associate in Claims

Tools

Microsoft Office

Claims software

Job description

AAA Auto Club Enterprises is seeking an experienced claims professional to handle high-complexity homeowner claims. The role involves interpreting loss information, conducting investigations, evaluating coverage and damages, and negotiating settlements within authority. Expect collaboration with internal teams and occasional legal interactions.

Qualifications include 7–9 years in property claims, advanced knowledge of insurance principles, and strong communication skills. Travel is occasional.