Casualty Claims Adjuster - Property & Liability

AAA Auto Club Enterprises; Long Beach (CA); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Pension

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Long Beach, CA is seeking a Claims Casualty Adjuster to handle low to moderate complexity property, liability, and casualty claims in compliance with company Best Practices. You will perform liability investigations, coverage evaluations, and negotiate settlements under moderate supervision within defined authority.

The role requires strong communication, investigation skills, and proficiency with claims systems.

Qualifications

• Bachelor's degree or equivalent education and experience preferred.
• 4-6 years prior claims handling experience required.
• 4-6 years property or casualty claims administration experience preferred.
• Working knowledge of claims best practices and procedures.
• Moderate understanding of building and vehicle repair practices.
• General knowledge of insurance, fault assessment, negligence and subrogation principles.
• Working knowledge of Microsoft Office suite, general computer software and claims software.
• Advanced organization and planning recognition skills required.
• Advanced oral and written communication skills required.
• Valid Driver's License, acceptable DMV record and minimum liability insurance - Issued by State Required.

Responsibilities

• Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
• Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements from insureds, claimants and witnesses.
• Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
• Negotiate within settlement authority with insureds and claimants to resolve their first and third party claims.
• Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
• Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.
• Independently resolve claim exposures within level of authority.
• Respond quickly to customer needs and problems.

Skills

Communication skills

Microsoft Office

Claims software

Driver's license

Negotiation

Analytical thinking

Education

Bachelor's degree or equivalent

Associate in Claims - ICA

License may be required

Tools

CACS

HUON

HOC

Guidewire

Job description

AAA Auto Club Enterprises in Long Beach, CA is seeking a Claims Casualty Adjuster to handle low to moderate complexity property, liability, and casualty claims in compliance with company Best Practices. You will perform liability investigations, coverage evaluations, and negotiate settlements under moderate supervision within defined authority.

The role requires strong communication, investigation skills, and proficiency with claims systems.