Senior Property Claims Field Adjuster

AAA Auto Club Enterprises; Allentown (Lehigh County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(k) with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises seeks an experienced claims professional to handle moderate to complex homeowner property losses. You will investigate, evaluate damages, negotiate within authority, and resolve claims in compliance with state/federal laws and company Best Practices.

You will use multiple claims systems (CACS, HUON, HOC, GUIDEWIRE) and coordinate with internal teams while ensuring cost control and timely responses to insureds. A valid license and driving are required.

Qualifications

• Bachelor-equivalent combination of education and experience.
• 4–6 years claims handling experience required.
• 4–6 years property claims administration experience preferred.
• 1–3 years construction industry experience preferred.
• Working knowledge of claims administration best practices.

Responsibilities

• Identify and obtain statements from insureds, vendors and witnesses.
• Conduct investigations to determine coverage and damages.
• Evaluate claim values based on damages data.
• Negotiate within settlement authority to resolve claims.
• Update and document claim files in company systems (CACS, HUON, HOC, GUIDEWIRE).
• Control expenses for areas of responsibility.
• Verify coverage and gather information to ensure policy applicability.
• Coordinate with internal/external departments as required.
• May attend legal proceedings.
• Respond quickly to customer needs and problems.

Skills

Claims handling experience

Investigations

Negotiation skills

Regulatory knowledge

Communication skills

Microsoft Office

Claims software

Education

Bachelor-equivalent combination of education and experience

Tools

CACS

HUON

HOC

Guidewire

Microsoft Office

Job description

AAA Auto Club Enterprises seeks an experienced claims professional to handle moderate to complex homeowner property losses. You will investigate, evaluate damages, negotiate within authority, and resolve claims in compliance with state/federal laws and company Best Practices.

You will use multiple claims systems (CACS, HUON, HOC, GUIDEWIRE) and coordinate with internal teams while ensuring cost control and timely responses to insureds. A valid license and driving are required.