Senior Auto Claims Examiner & Resolution Strategist

Chubb in; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Chubb is seeking a Claims Adjuster to analyze reports, quickly contact insured/claimants, and evaluate contract language to identify coverage issues. You will develop files to provide timely investigations and establish accurate reserves while pursuing recoveries and managing vendors.

With a bachelor’s degree or equivalent experience, you’ll adhere to fair claims practices and contribute to team goals, serving as a resource to junior staff and supporting CAT operations as needed.

Qualifications

• Bachelor’s Degree or equivalent experience required.
• Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional licensures.
• Knowledge of insurance contracts, investigation techniques, and regulations.
• Ability to work in teams and multi-task effectively.
• Strong verbal and written communication and negotiation skills.

Responsibilities

• Analyze reports and promptly contact insured/claimants.
• Effectively evaluate contract language and identify coverage issues.
• Develop the file to provide accurate investigation and loss analysis.
• Maintain an active file diary to move the file toward resolution.
• Establish accurate and timely reserves.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively manage the use, work product and expenses of outside vendors.
• Evaluate claim facts and negotiate claim settlements.
• Develop and maintain strong business relationships with internal and external customers.
• Serve as a technical resource to lesser experienced Adjusters on the team.
• Contribute to the development and delivery of the team’s goals, objectives and results.
• Supports workload surges and/or Catastrophe Operations as needed, including overtime during designated CATs.

Skills

Insurance contracts

Investigation techniques

Legal requirements

Insurance regulations

Teamwork

Information analysis

Organization

Time management

Communication

Negotiation

Reserving

Innovative thinking

Education

Bachelor's Degree

Job description

Chubb is seeking a Claims Adjuster to analyze reports, quickly contact insured/claimants, and evaluate contract language to identify coverage issues. You will develop files to provide timely investigations and establish accurate reserves while pursuing recoveries and managing vendors.

With a bachelor’s degree or equivalent experience, you’ll adhere to fair claims practices and contribute to team goals, serving as a resource to junior staff and supporting CAT operations as needed.