Senior Auto Claims Adjuster: Complex Vehicle Claims

MS ACSC Management Services Inc; Oklahoma; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO for charity

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation, handling material damage, property damage, and liability claims in compliance with regulatory requirements. You will perform liability investigations, coverage evaluation, and negotiate settlements within defined authority.

The role requires up to 1-3 years of claims handling experience, knowledge of claims software, and a P&C license.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1-3 years claims handling experience.
• Working knowledge of claims administration best practices and procedures.
• Understanding of vehicle repair processes and procedures.
• Knowledge of fault assessment, negligence and subrogation principles.
• Knowledge of Microsoft Office suite, general computer software and claims software.
• Organization and planning recognition skills.
• Oral and written communication skills.
• Interpersonal skills.
• Property and Casualty Insurance License, valid in selling state.
• May be required to obtain an Adjuster license within 60 days.

Responsibilities

• Communicate with insureds and claimants.
• Verify benefits, coverages, fault, and claims process.
• Recognize and address moderate-complexity coverage issues.
• Identify statements from insureds, claimants and witnesses.
• Conduct investigations to determine liability and damages.
• Evaluate and negotiate within settlement authority to resolve claims.
• Demonstrate proficiency with estimates, property and liability evaluations, and claims software.
• Coordinate with internal and external departments.
• Respond to customer needs and inquiries.
• Overtime and holiday hours may be required.

Skills

Claims handling

Communication skills

Organization and planning

Interpersonal skills

Microsoft Office

Education

Bachelor's degree or equivalent experience

P&C Insurance License (state-issued)

Tools

Microsoft Office

Claims software

Job description

Auto Club Enterprises is seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation, handling material damage, property damage, and liability claims in compliance with regulatory requirements. You will perform liability investigations, coverage evaluation, and negotiate settlements within defined authority.

The role requires up to 1-3 years of claims handling experience, knowledge of claims software, and a P&C license.