Senior Auto Claims Adjuster — Complex Vehicle Claims

MS ACSC Management Services Inc; United States; On-site; USD 3,899,000 - 5,308,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Tuition assistance

Floating holidays

PTO

Parental leave

Wellness programs

Employee discounts

Job summary

Automobile Club of Southern California is seeking a Claims Senior Auto Adjuster to support Auto Claims Operations and handle claims of material damage, property damage, and liability in compliance with regulatory requirements.

The role involves liability investigation, coverage evaluation, and negotiation strategies for moderate-complexity claims under limited supervision, with overtime/holiday hours可能 encountered.

Qualifications

• Bachelor's equivalent combination of education and experience.
• Preferred 1-3 years claims handling experience.
• Working knowledge of claims administration best practices and procedures.
• Understanding of vehicle repair processes and procedures.
• Knowledge of fault assessment, negligence and subrogation principles.
• Knowledge of Microsoft Office suite, general computer software and claims software.
• Organization and planning recognition skills required.
• Oral and written communication skills required.
• Interpersonal skills required.
• May be required to obtain an Adjuster license within 60 days per state law.
• Occasional travel to off-site meetings or conferences.

Responsibilities

• Communicate with insureds and claimants and explain benefits, coverages, fault, and claims process.
• Identify statements from insureds, claimants, and witnesses.
• Investigate to determine liability and damages and separate allegations from facts.
• Evaluate and negotiate within settlement authority to resolve claims.
• Demonstrate proficiency with estimates, property, liability, and total loss evaluations.
• Coordinate with internal and external departments as required.
• Respond to customer needs and inquiries; overtime may be required.

Skills

Oral communication

Written communication

Interpersonal skills

Organization

Education

Bachelor's degree equivalence

Tools

MS Office

Claims software

Job description

Automobile Club of Southern California is seeking a Claims Senior Auto Adjuster to support Auto Claims Operations and handle claims of material damage, property damage, and liability in compliance with regulatory requirements.

The role involves liability investigation, coverage evaluation, and negotiation strategies for moderate-complexity claims under limited supervision, with overtime/holiday hours可能 encountered.