Senior ATM Field Engineer – Expert Install & Repair

Shields Business Solutions; Moorestown Township (NJ); Presencial; USD 58 000 - 66 000; Tempo integral

Resumo da oferta

Shields Business Solutions in Moorestown, NJ is seeking a Senior Field Engineer to install, maintain and repair ATMs and related equipment at client sites.

The role requires hands-on electronics testing, model-specific training, and the ability to diagnose and fix faults quickly while providing excellent customer service at diverse locations. Travel and schedule flexibility are expected to support client needs.

Qualificações

• High School Diploma.
• Ability to develop positive working relationships with individuals both inside and outside of the company.
• Ability to communicate effectively with co-workers, customers, and vendors.
• High degree of accuracy and attention to detail.
• Ability to work independently and as part of a group.
• Must have the ability to work a flexible schedule; occasional evening and weekend work may be required as job duties demand.
• Must be able to work a standard 40-hour work week and overtime as needed including occasional weekends.
• Valid driver's license.

Responsabilidades

• Attend an advanced training class on one or more ATM models.
• Complete manufacture training on specific ATM model.
• Diagnose and repair major faults relating to media jams, network malfunctions and power issues.
• Perform repairs and maintenance on ATMs in designated areas as directed by the Dispatch Department.
• Complete installation of new ATMs.
• Provide on-site training to branch personnel as needed.
• Work with manufacture support teams when necessary.
• Open case files with manufacture support, follow through and implement fixes based on findings.
• Provide technical support to all Associate Field Engineers.
• Utilize company provided equipment and tools to resolve equipment malfunctions.
• Assist in setting technician protocols for new business or customers.
• Demonstrate excellent technical and customer relation skills.
• Daily completion and submission of all required paperwork to include timesheets, expense reports, mileage logs, inventory reports and work orders.

Conhecimentos

Communication

Attention to detail

Teamwork

Flexibility

Driver's license

Formação académica

High School Diploma

Ferramentas

Multimeter

Power supply

Diagnostics tools

Descrição da oferta de emprego

Shields Business Solutions in Moorestown, NJ is seeking a Senior Field Engineer to install, maintain and repair ATMs and related equipment at client sites.

The role requires hands-on electronics testing, model-specific training, and the ability to diagnose and fix faults quickly while providing excellent customer service at diverse locations. Travel and schedule flexibility are expected to support client needs.