ATM Field Service Engineer: Travel, On-Call & Growth

Hyosung TNS Inc.; Silver Spring (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. in Silver Spring, MD is seeking a Field Service Engineer to service ATMs within a defined territory, performing installation, repair, software loading and preventive maintenance.

The role involves travel, ability to lift up to 80 lbs, and flexible hours including on-call. Training staff and coordinating with bank staff are part of the job. An Associate’s Degree in Electronics or related experience is preferred, with ATM experience a plus.

Qualifications

• May require an Associate’s Degree in Electronics or equivalent experience.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to use analog and digital voltmeters.
• Ability to use hand tools and carry heavy parts up to 80 lbs.
• Ability to travel to other areas of the country if needed on occasion.

Responsibilities

• Installation, repair, software loading and maintenance of ATM’s or other products in a defined geographic territory.
• Train bank staff or vendors on required maintenance tasks of equipment.
• Work with internal and external support departments to provide maintenance support to the end user.
• Maintain all Service Level Agreements as defined per customer contract.
• Work on products and services of medium to high complexity.
• Occasional travel with short notice to areas outside your home geography may be required.
• Perform preventive maintenance functions of an ATM including diagnostics, testing and cleaning.
• Manage spare parts and follow inventory processes.
• Complete administrative reports within the timeline allotted.

Skills

Electronics knowledge

Field service

Customer service

Education

Associate degree in Electronics

Tools

Hand tools

Job description

Nautilus Hyosung America, Inc. in Silver Spring, MD is seeking a Field Service Engineer to service ATMs within a defined territory, performing installation, repair, software loading and preventive maintenance.

The role involves travel, ability to lift up to 80 lbs, and flexible hours including on-call. Training staff and coordinating with bank staff are part of the job. An Associate’s Degree in Electronics or related experience is preferred, with ATM experience a plus.