Senior Atlassian Platform Engineer - Remote

CAI; Honolulu (HI); Remote; USD 120,000 - 140,000; Full time

Job summary

CAI is hiring a Senior Atlassian Developer for a fully remote role in the United States. You will design, configure, and optimize CAI's Atlassian platform to support operational excellence and future growth.

This is a full-time, remote position with opportunities to mentor others and contribute to enterprise architecture alignment. Responsibilities include building Jira spaces, workflows, and SLAs; implementing JSM portals; participating in requirements sessions; and ensuring governance across

Qualifications

• 4+ years of experience with Atlassian products in a configuration, development, or admin capacity
• Strong Jira configuration experience incl. spaces, workflows, schemes, screens, and automation
• Experience designing Jira Service Management spaces, portals, queues, and SLA configurations
• Proficiency in Confluence administration, space configuration, and documentation best practices
• Ability to translate business needs into technical solutions in collaboration with stakeholders
• Excellent communication and collaboration across technical and business teams
• Ability to work independently in a remote setting while managing multiple priorities

Responsibilities

• Configure and build Jira spaces, workflows, schemes, and automation flows aligned with CAI design standards and enterprise architecture guidelines
• Design and implement JSM spaces, customer portals, queues, and SLA configurations to support service delivery requirements
• Participate in requirements gathering with business stakeholders and technical teams, translating operational needs into Atlassian configurations
• Build and maintain custom fields, screens, and advanced configurations to extend platform capabilities
• Ensure consistent naming conventions, permission schemes, and governance across all Atlassian products
• Mentor and provide technical guidance to junior developers on Atlassian best practices and troubleshooting
• Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
• Conduct code reviews and configuration reviews to maintain quality and adherence to standards
• Document technical specifications, configuration decisions, and procedures in Confluence
• Collaborate with CAI's Enterprise Architecture and IT Operations to align solutions with strategy
• Support user acceptance testing and iterate configurations based on feedback
• Interface with stakeholders to ensure business needs are delivered according to strategy and priority

Skills

Atlassian Jira configuration

Jira Service Management

Confluence administration

Stakeholder collaboration

Agile practices

Remote work independence

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Atlassian Jira

Confluence

Job description

CAI is hiring a Senior Atlassian Developer for a fully remote role in the United States. You will design, configure, and optimize CAI's Atlassian platform to support operational excellence and future growth.

This is a full-time, remote position with opportunities to mentor others and contribute to enterprise architecture alignment. Responsibilities include building Jira spaces, workflows, and SLAs; implementing JSM portals; participating in requirements sessions; and ensuring governance across