Senior Atlassian Platform Engineer – Remote

CAI; Montpelier (VT); Remote; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k retirement plan

Remote work flexibility

Job summary

CAI is seeking a Senior Atlassian Developer to design, configure, and optimize our Atlassian platform for operational excellence and future growth. This full-time, remote role requires strong Jira/JSM expertise, Confluence administration, and collaboration with IT teams.

You will mentor junior developers, participate in agile ceremonies, and ensure governance and naming standards across Atlassian products while delivering scalable configurations and integrations.

Qualifications

• Minimum 4 years of experience working with Atlassian products in a configuration, development, or administration capacity.
• Strong expertise in Jira configuration including spaces, workflows, schemes, screens, custom fields, and automation flows.
• Demonstrated experience designing and implementing Jira Service Management spaces, customer portals, queues, and SLA configurations.
• Proficiency in Confluence administration, space configuration, and documentation best practices.
• Ability to translate business needs into technical solutions through requirements discussions.

Responsibilities

• Configure and build Jira spaces, workflows, schemes, and automation flows aligned with CAI design standards.
• Design and implement JSM spaces, customer portals, queues, and SLA configurations for service delivery requirements.
• Mentor junior developers on Atlassian best practices and configuration patterns.
• Collaborate with Enterprise Architecture and IT Operations to ensure alignment with broader tech strategy.
• Document technical specifications and operational procedures in Confluence.

Skills

Atlassian configuration

Jira administration

Jira Service Management

Confluence administration

Agile ceremonies

Stakeholder collaboration

Remote work

Education

Bachelor's degree in Information Technology/Computer Science

Tools

ScriptRunner for Jira Cloud

Jira Product Discovery

Zephyr

Rich Filters

Job description

CAI is seeking a Senior Atlassian Developer to design, configure, and optimize our Atlassian platform for operational excellence and future growth. This full-time, remote role requires strong Jira/JSM expertise, Confluence administration, and collaboration with IT teams.

You will mentor junior developers, participate in agile ceremonies, and ensure governance and naming standards across Atlassian products while delivering scalable configurations and integrations.