Remote Senior Atlassian Platform Engineer

CAI; Salt Lake City (UT); Remote; USD 120,000 - 140,000; Full time

Job summary

CAI is seeking a Senior Atlassian Developer to design, configure, and optimize our Atlassian platform for operational excellence and growth. This full-time, remote role requires strong Jira and Confluence expertise and the ability to translate business needs into scalable configurations.

You will mentor junior developers, participate in agile ceremonies, and collaborate with Enterprise Architecture and IT Operations to ensure alignment with CAI's overall technology strategy.

Qualifications

• Minimum of 4 years of experience working with Atlassian products in a configuration, development, or administration capacity.
• Strong expertise in Jira configuration including spaces, workflows, schemes, screens, custom fields, and automation flows.
• Demonstrated experience designing and implementing Jira Service Management spaces, customer portals, queues, and SLA configurations.
• Proficiency in Confluence administration, space configuration, and documentation best practices.
• Ability to participate effectively in requirements discussions and translate business needs into technical solutions.
• Excellent communication skills with ability to collaborate across technical and business teams.
• Ability to work independently in a remote setting while managing multiple priorities and deadlines.

Responsibilities

• Configure and build Jira spaces, workflows, schemes, and automation flows aligned with CAI design standards and enterprise architecture guidelines.
• Design and implement JSM spaces, customer portals, queues, and SLA configurations to support service delivery requirements.
• Participate in requirements gathering sessions with business stakeholders and technical teams, contributing to the translation of operational needs into Atlassian configurations.
• Build and maintain custom fields, screens, and advanced configurations to extend platform capabilities.
• Ensure consistent implementation of naming conventions, permission schemes, and governance standards across all Atlassian products.
• Mentor and provide technical guidance to junior developers on Atlassian best practices, configuration patterns, and troubleshooting techniques.
• Participate in agile ceremonies including sprint planning, daily standups, and retrospectives.
• Document technical specifications, configuration decisions, and operational procedures in Confluence.
• Collaborate with CAI's Enterprise Architecture and IT Operations teams to ensure solutions align with broader technology strategy.
• Support user acceptance testing and iterate on configurations based on stakeholder feedback.
• Interface with stakeholders to ensure business needs are delivered in accordance with strategic direction, project expectations, and business priority.

Skills

Atlassian experience

Jira configuration

Confluence administration

Remote collaboration

Education

Bachelor's degree in IT/CS

Tools

ScriptRunner for Jira Cloud

Rich Filters

Tempo apps

Jira Service Management

Job description

CAI is seeking a Senior Atlassian Developer to design, configure, and optimize our Atlassian platform for operational excellence and growth. This full-time, remote role requires strong Jira and Confluence expertise and the ability to translate business needs into scalable configurations.

You will mentor junior developers, participate in agile ceremonies, and collaborate with Enterprise Architecture and IT Operations to ensure alignment with CAI's overall technology strategy.