Senior Associate, Order Quality & Strategy

DoorDash USA; San Francisco (CA); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

Equity opportunities

Comprehensive benefits package

401(k) with employer matching

Paid parental leave

Job summary

DoorDash is seeking a Senior Associate on the Live Order Experience team to lead analysis and execution of programs that reduce missing and incorrect orders. You will dig into order-level data to size problems, test merchant interventions, and translate learnings into scalable solutions that improve merchant operations.

You will report into the Senior Manager, Order Quality on the Live Order Experience team within Merchant Strategy & Operations, and help drive impact across multiple

Qualifications

• 2–4 years of experience in strategy / business development / operations / technology / banking / consulting or related fields.
• Bachelor's Degree or higher.
• Excellent analytical thinking with the ability to derive actionable recommendations from data.
• Proven track record of leading initiatives in a fast-moving environment.

Responsibilities

• Strategize by building the strategy for new product features and initiatives and targeting merchant segments.
• Analyze by modeling value and opportunity costs and defining success metrics (KPIs).
• Experiment by designing tests from adoption to optimization using data-driven judgment.
• Influence across product, support, marketing, account management, finance, and analytics teams.
• Make stuff happen by handling complexity with a structured approach and bias to action.

Skills

Strategic thinking

Data analysis

Cross-functional collaboration

Communication

Problem solving

Self-starter

Education

Bachelor's Degree

Tools

SQL

Job description

DoorDash is seeking a Senior Associate on the Live Order Experience team to lead analysis and execution of programs that reduce missing and incorrect orders. You will dig into order-level data to size problems, test merchant interventions, and translate learnings into scalable solutions that improve merchant operations.

You will report into the Senior Manager, Order Quality on the Live Order Experience team within Merchant Strategy & Operations, and help drive impact across multiple