Senior Associate, Federal ServiceNow Scrum Master

KPMG LLP; McLean (VA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

KPMG LLP is seeking a Senior Associate to join our Federal Advisory practice. You will lead and coordinate agile projects, act as Scrum Master and drive business process improvements across clients in the U.S. federal sector.

Responsibilities include translating business needs into well-defined requirements, managing the product backlog, and ensuring timely delivery with IT partners. The role requires strong stakeholder engagement and a background in ServiceNow project delivery.

Qualifikationen

• Three+ years of ServiceNow project management leading app development teams.
• Bachelor's degree from an accredited college/university is required.
• Solid understanding of Agile processes and methodologies, including writing user stories and breaking down large stories.
• Experience with requirements elicitation or configuring the ServiceNow platform.
• Experience using business analysis tools/techniques to design and implement business change.
• Familiarity with implementing solutions on the ServiceNow platform.
• Ability to travel as required to support firm engagements.
• U.S. Government clearance is required or eligible.

Aufgaben

• Perform Scrum Master functions: stakeholder analysis, change activities, and requirements analysis and design definition.
• Lead business process definition, re-engineering, improvements and gap analysis with sponsors and stakeholders.
• Serve as a liaison between business owners, end users, and IT partners ensuring cohesive delivery and translation of requirements.
• Lead the flow of requirements from the product backlog into sprint planning with a detailed view of business and functional requirements.
• Maintain requirements documentation to keep approved use cases, process flows, and reporting up to date.
• Monitor progress and deadlines for each development team and address bottlenecks.
• Coordinate and prioritize backlog for each business analyst to align with project goals.

Kenntnisse

Agile methodologies

User stories writing

Business analysis

Stakeholder management

Requirements elicitation

Travel willingness

Ausbildung

Bachelor's degree

Tools

ServiceNow

Jobbeschreibung

KPMG is currently seeking a Senior Associate to join our Federal Advisory practice.

Responsibilities:

• Perform Scrum Master functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition. Facilitate daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings
• Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders
• Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery; Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements
• Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level
• Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date
• Monitor progress and deadlines for each application development team, identifying and addressing any potential bottlenecks or issues that may impact project timelines
• Coordinate and prioritize the backlog of user stories and tasks for each business analyst, ensuring alignment with overall project goals and priorities

Qualifications:

• A minimum of three years of ServiceNow project management experience leading application development teams in the delivery of ServiceNow solutions; U.S. Federal government consulting experience preferred
• Bachelor's degree from an accredited college/university
• Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts
• Experience with requirements elicitation or the configuration of the ServiceNow platform
• Experience of using business analysis tools/techniques to design and deliver business change
• Familiarity with implementing solutions on the ServiceNow platform
  
• Ability to travel as required to support firm engagements
• Applicant must possess or be eligible for a U.S. Government clearance