Senior Associate, ServiceNow - ITSM

KPMG LLP; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

KPMG LLP in Dallas is seeking a Senior Associate, ServiceNow for our Consulting practice. You will lead the development and implementation of ServiceNow solutions, configuring workflows and integration design, and support governance and SDLC best practices.

You will prepare client-facing deliverables, collaborate with onshore/offshore teams, and participate in Agile-SCRUM processes by writing epics and user stories, presenting architecture concepts to stakeholders and driving solutions to

Qualifications

• Minimum three years of recent ServiceNow or knowledge management experience.
• Bachelor's degree in Computer Science, Computer Engineering or related field.
• Full life cycle Service delivery implementation experience with large complex clients.
• Strong understanding of ServiceNow functions, processes and best practices.
• Experience with web technologies (XML, HTML, JavaScript, Web Services) in a SaaS environment.
• Excellent written and verbal communication skills.
• Ability to travel as needed.
• Must be authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Lead development and implementation of ServiceNow solutions including configuration and workflow design and implementation.
• Run the design of ServiceNow foundation set-up, applications and integration specifications.
• Support clients in adopting ServiceNow governance, SDLC, migration and testing best practices.
• Prepare client facing and internal deliverables that are technology related.
• Manage and facilitate development of client deliverables, executive summaries and analyses; collaborate with onshore/offshore teammates on SDLC and agile methodologies.
• Lead presentations of key solution design, architecture concepts and demonstrations to client stakeholders and work in Agile-SCRUM by writing epics and user stories.

Skills

ServiceNow experience

Client communication

Agile/Scrum

JavaScript

Education

Bachelor's degree in Computer Science or related field

Tools

XML

HTML

Web Services

JavaScript

Job description

KPMG is currently seeking a Senior Associate, ServiceNow for our Consulting practice.

Responsibilities:

• Lead development and implementation of ServiceNow solutions including configuration and workflow design and implementation
• Run the design of ServiceNow foundation set-up, applications and integration specifications
• Support clients in adopting ServiceNow governance, Software Development Life Cycle (SDLC), migration and testing best practices
• Prepare client facing and internal deliverables that are technology related
• Manage and facilitate development of client deliverables, executive summary read-outs and detail fact-based analyses as well as collaborate with diverse onshore/offshore teammates on the SDLC development process and agile methodologies
• Lead presentations of key solution design, technology architecture concepts and demonstrations to client stakeholders as well as working as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories

Qualifications:

• Minimum three years of recent experience with ServiceNow or other Case Management, Knowledge Management Applications
• Bachelors degree in Computer Science, Computer Engineering or related technical field from an accredited college/university or equivalent work experience
• Full life cycle Service delivery implementation experience with large complex client delivery
• Strong understanding of ServiceNow functions, processes and best practices
• Experience with web technologies (XML, HTML, JavaScript, and Web Services) and working in a SaaS environment
• Excellent communication skills, both written and verbal
• Ability to travel as needed
• Must be authorized to work in the U.S without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H1B1, F-1, J-1, OPT, CPT or any employment-based visa)